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AyuNitya Ayurveda & Dinacharya
Help & Assistance • User Guide

AyuNitya Support & Troubleshooting

Find solutions to common questions, understand app features, or contact our support team.

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General & Technical Support

Have an issue with habits, sync, or app performance? Send our technical team an email.

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Privacy & Account Deletion

Inquiries regarding your personal data, data erasure requests, or privacy disclosures.

Step-by-Step Troubleshooting Guides

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Google Sign-In & Account Linking

What to do if you see "Account exists with different credentials": If you previously registered using an email and password, signing in with Google using that same email requires one-time account linking for your security.

  1. Sign in first with your email and password.
  2. Go to Settings > Account & Security.
  3. Tap Link Google Account to securely associate your Google identity.
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Profile Picture & Avatar Selection

AyuNitya utilizes Android's secure system Photo Picker:

  • To upload a photo, tap your avatar in the Profile Screen and choose Choose from Gallery.
  • If you sign in with Google and do not upload a custom photo, your Google avatar is automatically displayed.
  • To revert back to your Google photo or default avatar, select Remove Custom Photo.
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Switching Language (English / Hindi / Punjabi)

You can switch languages at any time without recreating your account or losing habits:

  1. Open the Navigation Drawer from the top-left menu icon.
  2. Select Language Settings (भाषा / ਭਾਸ਼ਾ).
  3. Choose English, हिंदी (Hindi), or ਪੰਜਾਬੀ (Punjabi) and tap Continue.
  4. The app will immediately refresh into your chosen language, including educational articles.
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Daily Dinacharya Habit Notifications

Reminders are scheduled locally on your device for battery efficiency and privacy:

  • Ensure notifications are enabled in your device system settings: Settings > Apps > AyuNitya > Notifications.
  • In the app, toggle Daily Routine Reminders to ON under Account Settings.
  • When editing a habit, choose an optional notification time and ensure your active days are checked.
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Deleting Your Account and Personal Records

You can permanently delete your account and all associated personal data directly within the app under Profile > Delete Account, or through our public Account Deletion Page.

Tips When Contacting Support

When emailing support@ayunitya.com, please mention:

  • Your device model and Android OS version.
  • Your app version (e.g., 1.0.0).
  • Your preferred language setting (English, Hindi, or Punjabi).
  • A brief description of what you were doing when the issue occurred.